You should:
- Take out a suitable, standalone removal insurance policy covering ‘new for old’.
- You may pack personal items. Check your policy to see what’s covered.
- Undo difficult fastenings.
- Defrost freezers, drain water, secure washing machine drums.
- Dismantle self-assembly furniture.
- Dig out original packaging for electrical items, if you still have it.
- Check your quarter is empty before the movers leave; ensure that items which must remain in the property are not removed.
- Discuss which plants can be moved (UK only).
- Countersign the inventory and sign the collection/delivery notes.
- After you’ve moved, make empty, clean and dry boxes available for collection – must be requested within 21 days of delivery.
- Small items of garden furniture and equipment may be moved. Other outdoor equipment may be moved if private arrangements are made with the removal firm.
- Changes concerning removal dates (cancellation or delays) must be submitted in writing and receipt confirmed by Agility GRMS at least two working days before your move date.
- Any dampness in the shipment will cause mould to appear during long-term storage. Don’t clean leather items with anything but dry cloths to avoid this.
The removals team should:
- Complete the pre-move survey; prepare the inventory.
- Advise of the collection/delivery date.
- Provide labour for packing/unpacking.
- Disassemble/reassemble standard bedsteads (not cabin or bunk beds).
- Take-up and re-lay loose rugs.
- Pack/unpack small items – place items onto a flat surface for you to put away.
- There’s no obligation to provide boxes before the move, but if you ask at the survey, they may deliver to the area at no additional cost.
- Remove all dry and re-usable packing materials on the day of delivery.