THE transitional period between your soldier activating their “seven clicks to freedom” to handing in their military ID card can be an unsettling time for the whole family.

Research conducted by AFF and the other families federations, which was funded by the Forces in Mind Trust, highlighted that although the whole family, not just the Service leaver, is affected by the transition, many of you are unaware of the wide range of support available.

Veterans’ Gateway provides a first point of contact for veterans and families and there are a range of experts who can help with the resettlement process.

It has launched a “Plan Early” campaign to raise awareness of the help and advice specifically available to you on your route to civvy street.

The service provides support 24/7, 365 days a year, via online chat, text and helpline with advisors like Chris, who served in the RAF for ten years before being medically discharged and admits it took him a long time to settle back into civilian life.

He said: “I’ve been in the same position as many of the people contacting us, so can use my personal experience to point them in the right direction for the best help.”

Transition can feel like the biggest burst of “life admin” you’ll ever experience, but planning early and breaking it down into manageable steps could make the journey easier. Whether it’s a simple question or a situation which requires specialist support, Veterans’ Gateway could help.

To contact the organisation, visit, call 0808 802 1212, text 81212 or follow it on social media.  

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