Raising the standard

There are early signs that the new Consumer Standard for families living in Service Families Accommodation (SFA) is helping to improve lives. When launched, it included a series of commitments and set a dead...

Green shoots on the home front

  BY CAT CALDER, AFF HOUSING SPECIALIST Habitual underinvestment, slow repairs and a lack of accountability have made military housing a longstanding source of frustration for many soldiers and Army fa...

Make yourself at home

Army housing is getting a much-needed makeover, with major investment in accommodation and more freedom for families to enhance the spaces they live in. But how far will you go to make your house feel like a ...

Double success for AFF teams

A soldier was given assistance by two of AFF’s specialist teams while he was on assignment overseas. Pte Jeannick Serieux contacted the Foreign & Commonwealth team when he needed assistance with the non-...

Here to support you

Last year more than 7,000 of you came to AFF with your questions and concerns, and we were out and about in the army community meeting lots of you face to face. We kicked off the year with the Ask AFF Roadsh...

Childcare survey snapshot

Serving personnel and their families have been contacting AFF to voice their concerns about the difference in funded childcare hours across the UK and overseas. As a response to this, AFF launched a childcare...

Families feel the squeeze

In 2024, AFF, with the support of the other two families federations, ran a tri-service pay survey, which aimed to provide evidence directly from military families to the Armed Forces Pay Review Body. A tota...

Italian housing win

A family posted to Milan contacted AFF because they weren’t happy with the property they had been allocated and felt it was under their entitlement. Following a close inspection of the plans, we advised that...

The Enquiries Team at AFF

The Enquiries Team at AFF is the first point of contact for those who need to get in touch about any aspect of army family life. The team has been working hard recently to streamline its processes and more i...

Keeping in touch overseas

Following several years of changes in the international postal system, an invitation to visit the HQ British Forces Post Office (BFPO) at RAF Northolt was a great chance for AFF’s Overseas Manager, Esther, to...