Having a family member in hospital is an emotional and difficult time for any family. Defence Medical Welfare Service (DMWS) is there to provide you with practical and emotional support at a challenging time…

DMWS’s Welfare Officers work with patients from all three Services, wherever they serve, including field hospitals during times of conflict. They make sure the family and the unit know what’s going on and even take you to and from hospital if necessary.

Help in times of need

One soldier, who suffered severe injuries in an incident in Afghanistan, explains how DMWS had helped his family, ‘DMWS was there for me during my first call home to my parents. [It] was very emotional for me as all the adrenaline had gone and the realisation of what had happened kicked in. DMWS sorted me a bag with clothes in, and tracksuit bottoms big enough to go over my cast.’

‘In Selly Oak Hospital, they helped with simple wash kit items. I was told I could go for rehab [and] within a few hours the DMWS produced a set of trainers for me; to this day I still have them as a reminder. They helped my dad with local information on where to stay and places to eat. They gave me contacts in my home town so that I could get more help. They were a listening ear; they sat while I put the world to rights.’

DMWS is based in six UK hospitals as well as in Germany, Cyprus and Afghanistan and they’re available 24 hours a day, 365 days a year. The service is impartial and confidential, and they work alongside Army welfare and other charities and agencies.

For more details, go to www.dmws.org.uk

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